FAQ

Frequently Asked Questions

How do I download my Digital Editions?

Digital Editions PDF files can be downloaded from your Account on The Spinney Press website. Once you purchase your Digital Editions, you will be notified via email as soon as they are available in your Account for download.

Note: Digital Editions must be prepaid before they are available for download.

Which email address should we supply to The Spinney Press in order to receive our Digital Editions?

Note that it is the Ship To email address that will appear discretely at the bottom of every page of the Digital Edition as part of the digital watermark which states that the Digital Edition is licensed for exclusive use by your school.

What is the reason for the digital watermark on my Digital Editions?

The digital watermark, which discretely displays your email address and school’s name at the bottom of each page, identifies your school as the exclusive licence holder of your Digital Editions for copyright purposes.

What are the licence terms and conditions for Digital Editions?

All Digital Editions are supplied with a flexible Digital Editions licence which allows your school to do unlimited copying and printing of your Digital Editions – as long as you manage them securely on your own school network or library/learning management system using a password log-in.

For more information: Digital Editions Licence (PDF) (190 Kb)

Does my school actually own our Digital Editions?

Yes, unlike ebooks hosted on ebook library lending platforms, your school does have direct control over how and where you use your Digital Editions. Please note, however, that you must adhere to the Digital Editions licence terms agreed to when purchasing your Digital Editions (i.e. you must host the Digital Editions securely via password log-in; you are not allowed to enable access/resell your Digital Editions to a third party etc).

What security measures do I need to take in order to host Digital Editions online?

Under the terms of the Digital Editions licence agreement, you are required to ensure your Digital Editions are not accessible by the general public and are only available for download by students and staff at your school through a secure password-based login.

Important note: Do not supply the log-in details for your Account on The Spinney Press website for general use by school staff and students (see below for further details).

Can I manage my Digital Editions on my online library or learning management system?

Yes, you may manage Digital Editions on your school library system (e.g. Oliver) or learning management system (e.g. Moodle) – as long as you manage them securely using a password log-in. You may need to consult your own IT support staff to assist in securely setting up the PDFs within your particular system. The Spinney Press is not able to offer direct IT support in relation to the hosting of Digital Editions on your school’s network.

Can I make my Digital Editions available for general use by my school staff and students by using my Account login at The Spinney Press website?

No, this is not advisable. Although any previously purchased Digital Editions are stored in your Account’s Downloads history on The Spinney Press website, this is for the purpose of initial delivery, and for you to re-download if you have misplaced your PDF files.

Under your Digital Editions licence agreement with The Spinney Press you are required to securely host the Digital Editions on your school’s own network.

There are also privacy issues associated with providing your log-in details to a third party including the ability to edit contact information and place orders.

How can I display my Digital Editions?

You may display Issues in Society cover thumbnails in your catalog using images from The Spinney Press website (no permission required), or sourcing them from SCIS.

What are the interactive functions in my Digital Editions?

Go to the following link for full instructions on how to use the many interactive mark-up features in Digital Editions – How to use Digital Editions (PDF) (139 Kb).

When does my Subscription expire?

Subscriptions are supplied on a calendar year basis – there are 6 new Issues in Society titles in late January and 6 more in late July.

Renewal invoices are sent out with the last release of titles for the year in late July/early August.

If you have a Subscription that includes Digital Editions your renewal tax invoice will be in the Orders section of your Account on The Spinney Press website from late July.

When are my download links for Digital Editions sent to me?

All Digital Editions must be prepaid.

You will be notified via email that your Digital Editions are available for download in your Account on The Spinney Press website.

For any pre-order Digital Editions, you will be notified via email as soon as they are released (late January and late July) and available for download in your Account on The Spinney Press website.

Troubleshooting

I did not receive an email advising me that my Digital Editions are available for download.

Please check your spam/junk folder – if you still cannot find the email, log in to your Account on The Spinney Press website, go to the Downloads section and search for the relevant titles. If you still cannot find your Digital Editions contact The Spinney Press.

I do not have functioning Digital Edition files, can you re-supply them to me?

You may have lost, deleted or not backed up your PDF files, or they may have become corrupted. In any of these cases, you can re-download your previously purchased Digital Editions from the Downloads section of your Account.

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